Primrose School of Round Rock
Daycare center in Round Rock, TX. 15925 S Great Oaks Dr, Round Rock, TX 78681
About the program
Primrose School of Round Rock is a licensed daycare center in Round Rock, Texas, on the state register since 2013. It is licensed for 198 children and serves infant, toddler, preschool and school age ages.
Primrose School of Round Rock is a private early education and child care center serving infants through school-age children.
It accepts child care subsidy.
Tuition and capacity
Tuition: not listed. Primrose School of Round Rock does not publish a fee schedule on its website. Programs in the area that publish full-time tuition have a median starting price of $1,225 a month.
Licensing and safety
Open the state record →Most violations are record-keeping, training or maintenance items, and nearly every program has some. Read what each one was and how fast it was fixed. Texas rates every standard from Low to High by the harm a breach could cause, and records the date each violation was corrected. The narrative is the inspector's own.
746.1601 - Child/ Caregiver Ratio - 13 or More Children
One classroom was not in compliance with the child/caregiver ratio. The classroom had a specified age group of 12-17 months, requiring 1 caregiver with up to 5 infants. There were 6 infants with 1 caregiver. This was corrected when another caregiver went into the classroom.
746.305(a)(6) - Report Situation Placing Children at Risk
Information obtained in an investigation show that while the operation self-reported, they did not do so within the required two-day time period when they left a voicemail but did not call the statewide hot line for after-hours reporting.
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Information obtained through a self-reported investigation shows that a child was left unsupervised in their classroom for between 15-20 minutes.
746.3417(3) - Children Handwashing After Toileting or Diapering
A child was observed not washing her hands after having her diaper changed.
746.3415(4) - Employee Handwashing After Diapering a Child
A caregiver was observed not washing her hands after diapering a child.
Show all 49 violations on file
746.501(a)(28) - Written Operational Policies - Vaccine Preventable Diseases
The operational policies were missing employee vaccination policies.
746.501(a)(23) - Written Operational Policies - Procedures parents access minimum standards online, TX A/N hotline, and HHSC website
The operational policies were missing information on how parents may access Minimum Standards online, the Texas Abuse and Neglect Hotline, and the HHSC website.
746.707 - Incident/Illness Report Form Shared with Parent
Information obtained through the investigation shows that the operation failed to provide incident reports to parents within 48 hours when children received injuries while in care. Incident reports were created but not signed by the parents.
746.1316(a) - Transportation Safety Training -Director and Employee Complete 2 Hours Annually
The director did not have current annual transportation training.
746.1309(e) - Documented Annual Training- Required Content
At the time of investigation inspection, the director was unable to provide Child Care Regulation with the required food allergy training.
746.707 - Incident/Illness Report Form Shared with Parent
Information obtained through the investigation shows that the operation failed to provide an incident report to the parent when their child was left unsupervised outside for between 30 and 45 minutes.
746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
Information obtained through the investigation shows that the operation failed to notify the parent when their child was left unsupervised outside for between 30 and 45 minutes.
746.3805(b)(3) - Administering Medication - Not After Expiration date
It was found during an investigation that the operation had expired epinephrine auto injectors for two children with an allergy and an expired antihistamine medication for another child with an allergy. There was evidence to suggest during the investigation that a child?s epinephrine auto injector was lost by the operation.
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Information obtained through the investigation shows that a child was left unsupervised outside for between 30 and 45 minutes.
746.305(a)(6) - Report Situation Placing Children at Risk
Information obtained through the investigation shows that the operation failed to notify Child Care Regulation when a child was left unsupervised outside for between 30 and 45 minutes.
746.1601 - Child/ Caregiver Ratio - 13 or More Children
It was found during a self-reported investigation that a caregiver was out of ratio by 7 children when a second caregiver briefly stepped away. The director stated the operation has ordered walkie talkies for caregivers to use when outside.
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Information obtained through the investigation shows that a child was left unsupervised in their classroom.
746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
Information obtained through the investigation shows that the operation failed to notify the parent when their child was left unsupervised in their classroom.
746.305(a)(6) - Report Situation Placing Children at Risk
Information obtained through the investigation shows that the operation failed to notify Child Care Regulation when a child was left unsupervised in their classroom.
746.707 - Incident/Illness Report Form Shared with Parent
Information obtained through the investigation shows that the operation failed to provide an incident report to the parent when their child was left unsupervised in their classroom.
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Information obtained through the investigation shows that a child was found unsupervised in their classroom after the rest of the class transitioned outside.
746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
Information obtained through the investigation shows that the operation did not notify the parents of a child who was placed at risk when the child found unsupervised in the bathroom while the rest of the child's class was outside.
746.707 - Incident/Illness Report Form Shared with Parent
Information obtained through the investigation shows that the operation failed to provide an incident report to the parent within 48 hours when a child was found unsupervised in their classroom after the rest of the class transitioned outside. The incident report was provided to the parent 7 days after the incident occurred after the operation was instructed to do so by Child Care Regulation.
746.305(a)(6) - Report Situation Placing Children at Risk
Information obtained through the investigation shows that the operation failed to notify Child Care Regulation of situations that placed children at risk when a child was found unsupervised in their classroom after the rest of the class transitioned outside.
746.305(a)(6) - Report Situation Placing Children at Risk
Information obtained through the investigation shows that the operation failed to notify Child Care Regulation of situations that placed children at risk when a child was found unsupervised while in the bathroom while the rest of the child's class was outside.
746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
Information obtained through the investigation shows that the operation did not immediately notify the parent of a child who was placed at risk when a child was found unsupervised in their classroom after the rest of the class transitioned outside. The parent was notified 7 days after the incident occurred after the operation was instructed to do so by Child Care Regulation.
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Information obtained through the investigation shows that a child was found unsupervised while in the bathroom while the rest of the child's class was outside.
746.707 - Incident/Illness Report Form Shared with Parent
Information obtained through the investigation shows that the operation failed to provide an incident report when a child was found unsupervised while in the bathroom while the rest of the child's class was outside.
746.707 - Incident/Illness Report Form Shared with Parent
An incident report was not shared or given to the parent when the incident occurred.
746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
Information obtained through the investigation shows that the operation did not notify the parents of a child who was placed at risk when a child left their class and went to another outdoor area during a transition without the caregivers? knowledge. The operation did not notify the parents of two children when they were found outside close to closing time.
746.305(a)(6) - Report Situation Placing Children at Risk
Information obtained through the investigation shows that the operation failed to notify Child Care Regulation of situations that placed children at risk when a child left their class and went to another outdoor area during a transition without the caregivers? knowledge. The operation failed to notify Child Care Regulation when two children were found outside close to closing time.
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Information obtained through the investigation shows that a child left their class and went to another outdoor area during a transition without the caregivers? knowledge. Information obtained through the investigation shows that two children were unsupervised when they were found outside close to closing time.
746.1201(1) - Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
A caregiver used an iPad to lightly bop children on the head.
746.1203(3)(D) - Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
A caregiver used her personal phone as well as the operations iPad for personal use.
746.2805(5) - Prohibited Punishments - Humiliating, Rejecting, Yelling
There was sufficient evidence that a caregiver yelled at children as a form of discipline.
746.1205(a)(2) - Responsibilities of Caregivers - Know number of children responsible for
Two caregivers stated the wrong number of children they were responsible for when they were asked twice. This was corrected at inspection when the caregivers gave the correct number of children after it was pointed out there was one more child in the room than they had originally stated.
746.1201(5) - Responsibilities of Employees and Caregivers-Report Suspected Child Abuse, Neglect or Exploitation
Information obtained throughout the investigation shows that the operation failed to report suspected abuse to the Department of Family Protective Services.
746.1205(a)(4) - Supervision ensures each child's safety, well-being, including physical proximity and auditory or visual awareness of each child's on going activity
Information obtained throughout the investigation shows that a child was left unsupervised on two separate occasions, in their classroom and outside. While the child was unsupervised outside, their hand was stuck in the door.
746.3501(1) - Diaper Changing Steps- Prompt
Information obtained throughout the investigation shows that a caregiver failed to promptly change wet or soiled diapers, causing children to have diaper rashes.
746.3301(h) - Nutrition and Food Service - Food not a reward
Information obtained throughout the investigation shows that a caregiver bribed children with candy so that they would behave.
746.305(a)(6) - Report Situation Placing Children at Risk
Information obtained throughout the investigation shows that the operation failed to notify Child Care Regulation of situations that placed children at risk when a child was left unsupervised on two separate occasions, in their classroom and outside. While the child was left unsupervised outside, their hand was stuck in the door. The operation failed to notify Child Care Regulation of a situation that placed a child at risk when a caregiver used prohibited punishment on the child.
746.2805(1) - Prohibited Punishments - Corporal Punishment
Information obtained throughout the investigation shows that a caregiver hit a child on the head and pushed a child's head onto their naptime cot.
746.707 - Incident/Illness Report Form Shared with Parent
Information obtained throughout the investigation shows that the operation failed to provide incident reports for three incidents. A child was left unsupervised on two separate occasions, in their classroom and outside. While the child was left unsupervised outside, their hand was stuck in the door. A caregiver used prohibited punishment on a child.
746.307(b)(4) - Parental Communication - Situation that Placed a Child at Risk
Information obtained throughout the investigation shows that the operation did not notify the parents of a child who was placed at risk when they were left unsupervised on two separate occasions, in their classroom and outside. While the child was left unsupervised outside, their hand was stuck in the door. The operation failed to notify the parents of a child who was placed at risk when a caregiver used prohibited punishment on the child.
745.641 - AP Background check results - Must receive notification prior to allowing subject to be present at your operation
An employee was present at the operation and had access to children without receiving a background check eligibility letter.
746.2419(3) - Requirements for Feeding Infants - Never Prop Bottles
Bottles are propped up for infants occasionally during feedings.
746.5101(a) - Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
The operation last fire inspection was done 8/16/21.
746.4907(d) - Installation and Maintenance of Loose-fill Surfacing - Proper Depth Maintained
It was observed that the loose fill depth was not 6 inches below required 6 inches
746.603(a)(4) - Children's Records - Immunizations
One out of ten children's files reviewed were missing immunization records.
What parents say
We have truly loved having our daughter at this Primrose location. We did a lot of research before deciding on a school for our little girl, and we drive 30 minutes each way (past closer daycares!) to drop her off solely because of how much we love this school. Our daughter loves it here and every interaction we have from the moment we step foot in the school- from the admins and preschool director to the teachers,…
Albert Deluna · 5/5 on Google · a month agoWe LOVE Primrose. We have had our 3 and 1 year old here for about six months after trying several other daycares in NW Austin, and have felt so at home. The teachers, directors, and even the chef really love our kids, and we feel great dropping them off there every day. Our toddler loves his teachers and has learned a lot. He has loved doing extracurriculars during school like soccer shots and kids elevated. Our baby…
Rachael Desmond · 5/5 on Google · 3 months agoWe have had such a wonderful experience with this preschool, and I can’t say enough good things about the care and support they provide. Mrs. Ligia, the director, truly went above and beyond for my family during an emergency situation. At a time when we really needed help, she stepped in with kindness, understanding, and urgency - and I will always be grateful for that. The teachers who care for my son are incredibly…
Elisa de los Reyes · 5/5 on Google · 3 months agoWe have been at this Primrose for 7.5 years with both of our kids starting in the infant program and now coming for the Explorers (after school) program. I could tell as soon as we toured the campus it would be a great place for our child and I am glad we have remained with Primrose these last many years. The curriculum, classroom set up, meals and extra offerings put on by the staff really set it apart from other…
Stephanie Yeargan Lankford · 5/5 on Google · 2 weeks agoGetting there
15925 S Great Oaks Dr, Round Rock, TX 78681
Questions about Primrose School of Round Rock
Is Primrose School of Round Rock licensed?
Yes. Primrose School of Round Rock holds an active Licensed Center licence from Texas Health and Human Services, Child Care Regulation (licence 1523143), with a licensed capacity of 198 children. The state record was synced in September 2026.
Has Primrose School of Round Rock had any inspection violations?
Texas records 46 violations for Primrose School of Round Rock in the last three years, 27 of them rated high risk by the state, across 24 inspections on file. The median daycare center in the area has 4. Each one is listed above with the date it was corrected.
What ages does Primrose School of Round Rock take?
Primrose School of Round Rock is licensed to serve infant, toddler, preschool and school age ages, and is open 7 am to 6 pm, Mon to Fri.
How much does Primrose School of Round Rock cost?
Primrose School of Round Rock does not publish tuition on its website. Ask for the full fee schedule on a tour, including registration, supply and late pick-up fees. The program accepts child care subsidy.
