Ann Arbor YMCA

Went to the Y with a friend using a guest pass and had a strange experience. There was a pickleball group taking up all but one of the basketball courts. The free court was separated by a large curtain. My friend and I were shooting around when 3 young girls came into the gym. At that point one of the workers asked us to leave stating “there’s too many of you now”. I believe the pickleballers complained about…

Downgrading my review to 1 star due to the YMCA’s cancellation policy and handling of my account. My signed cancellation form stated that April 30th was my last day of membership. However, the YMCA still charged me for the month of May due to an internal policy that was not disclosed during the cancellation process or included on the cancellation form, and they refused to refund the charge. $70/month is reasonable…

I went to swim on Thursday night and put my eyeglasses on the pool bench right beside my bag. When I was done swimming and found my glasses were missing. Brand new glasses bought two weeks ago. I have a very high prescription and can’t see a single object without glasses. I immediately reported to the manager and she told me to review the camera recording and get back to me the next morning. But I have not heard…

Always dirty and consistently unpleasant smelling. The locker rooms reek (they were cleaned once, but within a week the odor was back), the stairwells are filthy, and the floors are visibly grimy. Roughly a third of the machines seem to be broken at any given time, often for weeks. The swimming schedule is another mess. Hours change arbitrarily, with no notice to members. Overall, this is one of the most…