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Helping Hands Family Childcare, LLC

Home daycare in New Castle, DE. New Castle, DE 19720. The address is a private home and is shared by the provider.

4.9 (18 on Google)Read parent reviews
Call (302) 836-4748
AgesInfant, toddler, preschool and school age
Hours7:30 am to 5 pm, Mon to Fri
Tuition fromNot listed
Licensed capacity12 children
Violations, last 3 years10
On the register sinceNot listed

About the program

Helping Hands Family Childcare, LLC is a licensed home daycare in New Castle, Delaware. It is licensed for 12 children and serves infant, toddler, preschool and school age ages.

It accepts child care subsidy.

Accepts subsidy

Tuition and capacity

Tuition: not listed. Helping Hands Family Childcare, LLC does not publish a fee schedule. Programs in the area that publish full-time tuition have a median starting price of $590 a month.

Licensing and safety

Open the state record →
Licence typeLarge Family Child Care · 1266768
Licence statusActive
Licensed capacity12 children
Inspections on file5
Source: Delaware Department of Education, Office of Child Care Licensing. Last synced September 18, 2026.
Violations, last 3 years10
Inspections on file50 substantiated complaints
All violations on file15Most recent January 2026

Most violations are record-keeping, training or maintenance items, and nearly every program has some. Read what each one was and how fast it was fixed. Delaware records each regulation found out of compliance at a review, with the corrective action required and the date it was corrected. The state does not assign a risk level.

Cited January 12, 2026Corrected February 5, 2026

Children's Files (regulation 22Q)

Ensure child files are complete. Child #10 needs updated physical

Cited January 12, 2026Corrected February 5, 2026

Feeding of Infants (regulation 51Q)

Please send an infant feeding statement to OCCL for February Child no longer enrolled

Cited January 3, 2025Corrected January 28, 2025

Children's Files (regulation 22Q)

Ensure child files are complete. Child #2 and #11 need lead screening. Child #8 needs updated health appraisal.

Cited January 3, 2025Corrected February 7, 2025

Hazardous Materials (regulation 27Q)

Ensure a radon test is completed every five years.

Cited January 3, 2025Corrected January 10, 2025

Indoor Space (regulation 29Q)

Ensure an electrical inspection is complete every three years.

Show all 15 violations on file
Cited January 3, 2025Corrected February 7, 2025

Personnel Files (regulation 69Q)

Ensure staff files are complete. Staff #2 needs CPR/FA. Staff #5 needs OCCL Health and Safety training.

Cited January 24, 2024Corrected January 31, 2024

Parents Right to Know Act (regulation 21Q)

Submit Parents-Right-to-Know log.

Cited January 24, 2024Corrected January 31, 2024

Children's Files (regulation 22Q)

Submit lead test results and immunizations for Child #8.

Cited January 24, 2024Corrected January 31, 2024

Training (regulation 70Q)

Submit CPR/First Aid Certification for assistant and licensee. Submit Health and Safety training for assistant.

Cited January 24, 2024Corrected January 26, 2024

License Renewal (regulation 8Q)

Submit notarized back page of the renewal application.

Cited February 1, 2023Corrected March 14, 2023

Training (regulation 70Q)

Annual training hours must be submitted at least 30 days before your license expires. Training hours are needed for Staff #1, #2, and #3.

Cited January 4, 2023Corrected March 14, 2023

Children's Files (regulation 22Q)

Ensure all child files are complete. Children #1, 2, 3, 7, 8, and 9 need current health appraisals with immunization records. Children #1, 2, 7, 8, and 9 need blood lead screening results. Children #6 and 7 need days of attendance and hours of attendance added to the emergency card. Child #10 needs hours of attendance added to the emergency card. Child #6 needs an infant feeding schedule.

Cited January 4, 2023Corrected March 14, 2023

Indoor Space (regulation 29Q)

Ensure all gates are securely installed into the wall using hardware. The gate between the dining room and hallway needs to be installed using hardware.

Cited January 4, 2023Corrected January 30, 2023

Insurance (regulation 60Q)

Ensure to submit a current insurance document for the child care and car used for transporation.

Cited January 4, 2023Corrected March 14, 2023

Personnel Files (regulation 69Q)

Staff #1, 2, and 3 need eligibility letters. Staff #3 needs a current CPR/First aid certificate. Staff #4 needs service letters, a health appraisal with TB, an eligibility letter, an adult abuse registry check, a job description, and a signed orientation.

What parents say

My granddaughter has been with Helping Hands for a few months and she has blossomed so much. Ms. Bridget is amazing, our granddaughter absolutely loves going to "school". Her style of childcare and teaching is the best I've seen in a long time.

Sarah Bolden · 5/5 on Google · 6 months ago

Such an exceptional school with an amazing teacher and staff. My son has attended Helping Hands Family childcare since he was an Infant and he is now 3 years old and has grown so much attending this school. Ms.Bridget is truly one of a kind. An exceptional educator, mentor, therapist, leader, and like a second mom figure to my son. In this day and age we truly appreciate educators who go above and beyond for our…

Haley Davis · 5/5 on Google · 11 months ago

My child has been with Helping Hands for one year now and we love it! My anxiety was really high as this is her first childcare experience but Ms. Bridget had given me such a sense of security. I love that she teaches them Spanish. My 3yr old is currently writing out her name on her own. Ms. Bridget also provides healthy meals. My favorite thing is the words of affirmations that my daughter receives daily, she will…

Natasha Butler · 5/5 on Google · a year ago

We Couldn’t be more grateful for the Care our grandchildren have received at helping Hands Family Childcare. The owner, Mrs Bridgett, truly goes above and beyond to create a safe, nurturing, and loving environment for the children. Two of our grandchildren have attended and both have thrived under her care. The childcare is well organized, clean and filled with activities that keeps the kids engaged in learning. I…

Juanita Taylor · 5/5 on Google · a year ago

Questions about Helping Hands Family Childcare, LLC

Is Helping Hands Family Childcare, LLC licensed?

Yes. Helping Hands Family Childcare, LLC holds an active Large Family Child Care licence from Delaware Department of Education, Office of Child Care Licensing (licence 1266768), with a licensed capacity of 12 children. The state record was synced in September 2026.

Has Helping Hands Family Childcare, LLC had any inspection violations?

Delaware records 10 violations for Helping Hands Family Childcare, LLC in the last three years, across 5 inspections on file. Each one is listed above with the date it was corrected.

What ages does Helping Hands Family Childcare, LLC take?

Helping Hands Family Childcare, LLC is licensed to serve infant, toddler, preschool and school age ages, and is open 7:30 am to 5 pm, Mon to Fri.

How much does Helping Hands Family Childcare, LLC cost?

Helping Hands Family Childcare, LLC does not publish tuition. Ask for the full fee schedule on a tour, including registration, supply and late pick-up fees. The program accepts child care subsidy.

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