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First Step Day Care Center (120 Norwich New London Tpke)

Daycare center in Uncasville, CT. 120 Norwich New London Tpke, Uncasville, CT 06382

3.0 (10 on Google)Read parent reviews
Call (860) 848-0766
AgesInfant, toddler, preschool and school age
Hours5 am to 5:30 pm, Mon to Fri
Tuition fromNot listed
Licensed capacity42 children
Violations, last 3 years47
On the register since2013

About the program

First Step Day Care Center (120 Norwich New London Tpke) is a licensed daycare center in Uncasville, Connecticut, on the state register since 2013. It is licensed for 42 children and serves infant, toddler, preschool and school age ages.

Tuition and capacity

Tuition: not listed. First Step Day Care Center (120 Norwich New London Tpke) does not publish a fee schedule. Programs in the area that publish full-time tuition have a median starting price of $1,203 a month.

Licensing and safety

Open the state record →
Licence typeChild Care Center · DCCC.70125
Licence statusActive since 2013
Licensed capacity42 children
Inspections on file6
Source: Connecticut Office of Early Childhood. Last synced September 18, 2026.
Violations, last 3 years47Area median for centers: 18
Inspections on file6
All violations on file69Most recent February 2026

Most violations are record-keeping, training or maintenance items, and nearly every program has some. Read what each one was and how fast it was fixed. Connecticut records each regulation cited at an inspection with the date it was closed. The state does not assign a risk level. The text shown is the regulation the program was cited under.

Cited February 11, 2026

Non-Prescription Topical Medications [19a-79-9a(a)(2-3)]

Regulation: The written permission of the parent(s) shall be required prior to the administration of the nonprescription topical medication shall be kept on file at the facility for each child administered a nonprescription topical medication. The parent(s) shall be immediately notified of any medication error, and notified of such error in writing not more than seventy two hours after the medication error occurred, and such medication error shall be documented in the child�s record. The medication shall be

Cited February 11, 2026

Designated head teacher - 60% [19a-79-4a(d)(1)-(e)(2)]

Regulation: A designated head teacher shall be on site for sixty percent (60%) of the time the child care center or group child care home is in operation on a weekly basis. The head teacher shall be approved by the Office.

Cited February 11, 2026

Outdoor space [19a-79-7a(h)(1-9)]

Regulation: There shall be access to a minimum of seventy-five (75) square feet per child of outdoor space for the number of children using the space at any one time. The outdoor area shall be fenced or protected for safety. Outdoor play equipment shall have a shock absorbing surface, under and around, that shall effectively cushion the fall of a child, except where the child is sitting or standing at ground level. The shock absorbing surface shall be maintained at a depth of at least eight inches, be free

Cited February 11, 2026

Equipment-clean and safe, good repair, non-toxic-sturdy, free from protruding nails, rust [19a-79-7a(g)(1)]

Regulation: All equipment shall be of such design and material as to be readily cleaned and safe for children. Equipment shall not be colored or covered by any poisonous material. Equipment shall be sturdy, safely constructed and free from protruding nails, rust, toxic material and other hazards.

Cited January 8, 2026

Non-Prescription Topical Medications [19a-79-9a(a)(2-3)]

Regulation: The written permission of the parent(s) shall be required prior to the administration of the nonprescription topical medication shall be kept on file at the facility for each child administered a nonprescription topical medication. The parent(s) shall be immediately notified of any medication error, and notified of such error in writing not more than seventy two hours after the medication error occurred, and such medication error shall be documented in the child�s record. The medication shall be

Show all 69 violations on file
Cited January 8, 2026

Safe Sleep [19a-79-10(g)(1-8)]

Regulation: Infants under twelve months of age shall be placed in a supine (back) position for sleeping in a well-constructed, free standing crib or other piece of equipment designed for infant sleeping and appropriate for the particular child. A well-constructed, free standing crib or other piece of equipment shall be used designed for infant sleeping and appropriate for the particular child, with a snug fitting mattress covered by a tightly-fitted sheet. Infants under twelve months of age shall be placed

Cited January 8, 2026

Authorized prescriber/parent permission [19a-79-9a(b)(3)(A-B)]

Regulation: Except for nonprescription topical medications, no medication shall be administered to a child without the written order of an authorized prescriber and the written permission of the child's parent(s) which shall be on file at the facility. Individual written medication administration records for each child shall be written in ink, reviewed prior to administering each dose of medication and kept on file at the facility for at least three years after the child is no longer attending the program.

Cited January 8, 2026

Unused/Expired meds-destroyed/returned [19a-79-9a(b)(5)(D)]

Regulation: All unused or expired medication, except for controlled substances, shall be returned to the parent(s) or disposed of if it is not picked up within one week following the termination of the order, in the presence of at least one witness. The facility shall keep a written record of the medications destroyed for three years which shall be signed by both parties.

Cited January 8, 2026

Feeding [19a-79-10(j)-(k)(1-5)]

Regulation: Infants shall be removed from their cribs and held for all bottle feedings. They may be placed in chairs for all other feedings. Infants and toddlers shall be removed from their cribs or playpens at other intervals during the day for individual cuddlings and for verbal communication. They shall be allowed to crawl and toddle as age and development permit. Each infant shall be placed in a prone (front) position part of the time when awake. When food and liquids are served a written statement spec

Cited January 8, 2026

Diapering [19a-79-10(e)(1-10)]

Regulation: The diapering area shall be an elevated sturdy table or counter equipped with a safety rail. Infants and toddlers shall be diapered at a diapering area used only for this purpose and located in the program area. Each diapering area shall have a non-porous surface and be kept in good repair. Diapering areas shall be washed and disinfected after each use. Disposable paper sheets shall be used and discarded immediately after each diapering. A covered washable lined waste receptacle shall be availab

Cited January 8, 2026

Designated head teacher - 60% [19a-79-4a(d)(1)-(e)(2)]

Regulation: A designated head teacher shall be on site for sixty percent (60%) of the time the child care center or group child care home is in operation on a weekly basis. The head teacher shall be approved by the Office.

Cited January 8, 2026

Consultants [19a-79-4a(i)(1-2)(H), (F)]

Regulation: An education consultant shall be available to the operator and program staff for advice and support regarding the educational content and practice of the program. A person needs to apply for approval to be an education consultant. Program staff shall not serve as education consultants for programs in which they provide direct care or direct program supervision in a non-consultative role; or in a program with the same operator as a program in which they provide direct care or direct program super

Cited January 8, 2026

Individual care plan- signed by parents/staff [19a-79-5a(a)(2)(E)]

Regulation: An individual plan of care for any child with special health care needs or disabilities when it is necessary that special care be taken or provided while a child is in attendance shall be developed and implemented with the child's parent(s) and health care provider and updated, as necessary. The plan shall include appropriate care of the child to prevent and respond to a medical or other emergency and shall be signed by the parent and program staff responsible for the care of the child.

Cited January 8, 2026

Immunization records [19a-79-5a(2)(C)

Regulation: The operator of a child care center or group child care home is responsible for maintaining on the licensed premises a current record for each child enrolled. A copy of the record shall be available and provided upon request to the Office of Early Childhood, the child's parent(s) and the local health director. It shall include a health record that shall include date of birth, a physical examination form, an immunization record, and information regarding disabilities or special health care needs.

Cited January 8, 2026

Outdoor space [19a-79-7a(h)(1-9)]

Regulation: There shall be access to a minimum of seventy-five (75) square feet per child of outdoor space for the number of children using the space at any one time. The outdoor area shall be fenced or protected for safety. Outdoor play equipment shall have a shock absorbing surface, under and around, that shall effectively cushion the fall of a child, except where the child is sitting or standing at ground level. The shock absorbing surface shall be maintained at a depth of at least eight inches, be free

Cited January 8, 2026

Licensed premises-clean, good repair, hazard free-maintenance program [19a-79-7a(c)(2)]

Regulation: For programs serving children younger than school age, the building, equipment and furnishings shall be maintained in a good state of repair. A maintenance program shall be established that ensures that the interior, exterior and grounds of the building are maintained, kept clean and orderly, free from accumulations of refuse, dampness, stagnant water, dilapidated structures and other health and safety hazards.

Cited January 8, 2026

Equipment-clean and safe, good repair, non-toxic-sturdy, free from protruding nails, rust [19a-79-7a(g)(1)]

Regulation: All equipment shall be of such design and material as to be readily cleaned and safe for children. Equipment shall not be colored or covered by any poisonous material. Equipment shall be sturdy, safely constructed and free from protruding nails, rust, toxic material and other hazards.

Cited January 8, 2026

Water temperature 60 ℉ � 120 ℉ [19a-79-7a(e)(3)]

Regulation: The water heating equipment shall deliver water at the tap, the temperature of which shall be within a range of 60 degrees Fahrenheit to 120 degrees Fahrenheit. It shall have the capacity to deliver the required amounts at all times.

Cited January 8, 2026

Carbon monoxide detector- each level [19a-79-7a(e)(18)]

Regulation: Child care centers and group child care homes that utilize combustible fuel shall be equipped with at least one operable carbon monoxide (CO) detector on each occupied level of the licensed premises.

Cited October 10, 2024

No Violations [-]

Regulation: -

Cited September 12, 2024

Potentially Hazardous Substances Locked [19a-79-7a(e)(10)]

Regulation: Potentially hazardous substances in the child care centers and group child care homes shall be stored in a separate locked area.

Cited September 12, 2024

Operable CO Detector on Each Level [19a-79-7a(e)(18)]

Regulation: Child care centers and group child care homes that utilize combustible fuel shall be equipped with at least one (1) operable carbon monoxide (CO) detector on each occupied level of the facility.

Cited September 12, 2024

Oral/Topical/Inhalant/Injectable Medications: Labeling/Storage [19a-79-9a(b)(5)]

Regulation: Medication shall be stored in the original child-resistant safety container and appropriately labeled. Medication shall be stored in a locked area or a locked container in a refrigerator in keeping with the label directions away from food and inaccessible to children. Controlled drugs shall be stored in accordance with state law. Equipment and medications prescribed to treat asthma, administer glucagons, or as an emergent first line of defense medication against an allergic response shall be s

Cited September 12, 2024

Staff Health Records [19a-79-4a(a)(1) and/or 19a-79-4a(a)(2)]

Regulation: A file shall be kept on the licensed premises for each employee of the child care center or group child care home which shall include an acceptable medical statement and a written report of a negative tuberculin test.

Cited September 12, 2024

Equipment Clean/Good Repair/Safe/Non-toxic [19a-79-7a(g)]

Regulation: All equipment shall be of such design and material as to be readily cleaned and safe for children. Equipment shall not be colored or covered by any poisonous material. Equipment shall be sturdy, safely constructed and free from protruding nails, rust, toxic material and other hazards.

Cited September 12, 2024

Administration of Medications: Written Policies/Procedures [19a-79-9a]

Regulation: Group child care homes and child care centers that administer medications of any kind shall have written policies and procedures at the facility governing the administration of medications.

Cited September 12, 2024

Administration of Medications: Training Outline/Med Training [19a-79-9a(b)]

Regulation: Upon completion of the required medication administration training program, the training approval and an outline of the curriculum content shall be on file at the facility.

Cited September 12, 2024

Nonprescription Topical Medications: Administration/Parent Permission/MAR [19a-79-9a(a)(2)]

Regulation: The written permission of the parent(s) shall be required prior to the administration of the nonprescription topical medication and a medication administration record shall be written in ink and kept on file at the facility for each child administered a nonprescription topical medication.

Cited September 12, 2024

Local Health Inspection [19a-79-2a(c)(7)]

Regulation: At least every two (2) years, the local health director shall make unannounced visits, inspections or investigations of the licensed child care center or group child care home.

Cited September 12, 2024

Child Health Records/Immunizations/TB [19a-79-5a(a)(2)(A) through (E)and/or19a-79-6a(e)]

Regulation: The operator of a child care center or group child care home is responsible for maintaining on the licensed premises a current record for each child enrolled. A copy of the record shall be available and provided upon request to the Office of Early Childhood, the child's parent(s) and the local health director. It shall include a health record that shall include date of birth, a physical examination form, an immunization record, and information regarding disabilities or special health care needs.

Cited September 12, 2024

First Aid Kit(s):Indoor/Outdoor/Field Trip [19a-6a(c) and/or 19a-6a(d)]

Regulation: The facility shall maintain at least one (1) portable, readily available first aid kit wherever children are in care, including field trips, outdoor play areas and one to remain at the facility if all the children do not attend the field trip. Each kit shall be a closed container for storing first aid supplies, accessible to staff at all times but out of the reach of children. The first aid kit shall contain specified items and be restocked after use, and an inventory shall be conducted at least

Cited September 12, 2024

Oral/Topical/Inhalant/Injectable Medications: Authorized Prescriber/Parent Permission/MAR [19a-79-9a(b)(3) and/or 19a-79-9a(b)(4)]

Regulation: Except for nonprescription topical medications, no medication shall be administered to a child without the written order of an authorized prescriber and the written permission of the child's parent(s) which shall be on file at the facility. Individual written medication administration records for each child shall be written in ink, reviewed prior to administering each dose of medication and kept on file at the facility for at least two (2) years after the child is no longer attending the program

Cited September 12, 2024

Oral/Topical/Inhalant/Injectable Medications: Unused/Expired Meds Returned/Disposed [19a-79-9a(b)(5)(D) and/or 19a-79-9a(b)(5)(E)]

Regulation: All unused or expired medication shall be returned to the parent(s) or disposed of if it is not picked up within one (1) week following the termination of the order, in the presence of at least one witness. The facility shall keep a written record of the medications destroyed which shall be signed by both parties. The facility shall require the parent(s) of a child who has a prescription for an automatic prefilled cartridge injector, or similar automatic injectable equipment used to treat an all

Cited September 12, 2024

Chairs for Feeding/Stable/Safety Straps/Locking Tray [19a-79-10(d)(2)(C)]

Regulation: Each child care center and group child care home that serves children under three years of age shall have equipment and furniture to meet the developmental needs of the children served. Furniture shall include chairs for feeding, each of which has a stable base, safety straps on all high chairs attached to the chair and a tray which locks securely.

Cited September 12, 2024

Air Temp 65 degrees, Thermometer Affixed [19a-79-7a(e)(1) &/or 19a-79-12(b)(8)]

Regulation: Every area used by children shall be adequately ventilated and have a thermometer affixed to the wall. The ambient air temperature shall be at least sixty-five (65) degrees Fahrenheit.

Cited September 12, 2024

001b-Administration-Ensuring the safety, health & development of children [19a-79-3a]

Regulation: The operator of the child care center or group child care home shall be responsible for compliance with the requirements of the Regulations of Connecticut State Agencies and applicable endorsements in such a manner as to ensure the safety, health and development of the children while in the operator's care.

Cited September 12, 2024

Crib/Bed Free from Observable Hazards [19a-79-10(g)(3) and/or 19a-79-7a(g)(1)]

Regulation: Soft surfaces and gas-trapping objects such as pillows, quilts, sheepskins, soft bumpers or stuffed toys shall not be placed under or with an infant for sleeping and shall be kept out of the infant's crib or bed.

Cited September 12, 2024

Infants Held for Bottles/Indiv. Attn/Tummy Time [19a-79-10(j)]

Regulation: Infants shall be removed from their cribs and held for all bottle feedings. They may be placed in chairs for all other feedings. Infants and toddlers shall be removed from their cribs or playpens at other intervals during the day for individual cuddlings and for verbal communication. They shall be allowed to crawl and toddle as age and development permit. Each infant shall be placed in a prone (front) position part of the time when awake.

Cited September 12, 2024

Policies [19a-79-3a(d)(2) thru (8) &/or19a-79-7a(d)(11)(A)]

Regulation: The operator shall implement and annually review specific written policies, plans and procedures that include, but not necessarily be limited to discipline, when a child is not picked up as planned, emergencies, supervision of children, general operating policies, and personnel policies. The operator shall notify the parent(s), staff and the Office of Early Childhood within five (5) days of changes in these policies, plans and procedures. Where toilets and sinks are shared by children and adults

Cited September 12, 2024

Designated Director [19a-79-4a(d)(1)]

Regulation: The child care center or group child care home shall maintain documentation on site that there is a qualified designated director.

Cited September 12, 2024

Light Fixtures Shielded/Shatter Proof [19a-79-7a(e)(9)]

Regulation: All areas accessible to children shall have light fixtures that are shielded or shatter proof.

Cited September 12, 2024

Playground Free From Hazards [19a-79-7a(g)(4) and/or 19a-79-7a(h)]

Regulation: Hardware such as air conditioners, water heaters or fuse boxes shall be inaccessible to children. The playground shall be free of glass, debris, holes and other hazards.

Cited October 18, 2023

003b-Managing Child Behavior/Child Protection [19a-79-3a(b)(8)] thru [19a-79-3a(b)(8)(D)]

Regulation: The operator shall be responsible for managing child behavior using techniques based on developmentally appropriate practice and communicate acceptable techniques to all staff. While children are in attendance at the program the operator and staff shall not engage in, nor allow, abusive, neglectful, physical, corporal, humiliating or frightening treatment or punishment, and shall not tie nor bind children and shall not physically restrain children except for the protection and safety of the chi

Cited October 18, 2023

Proper Refrigeration -45 degrees [19a-79-6a(a)(3) and/or 19a-79-6a(a)6)]

Regulation: There shall be proper refrigeration of no more than forty-five (45) degrees Fahrenheit for perishable foods in all child care centers and group child care homes and on field trips. The kitchen in child care centers or group child care homes that is used for the preparation and serving of food to children shall be clean, well lighted and ventilated, protected by window screening and provided with hot and cold running water, adequate and safe storage for food and supplies and refrigeration.

Cited October 18, 2023

Potentially Hazardous Substances Locked [19a-79-7a(e)(10)]

Regulation: Potentially hazardous substances in the child care centers and group child care homes shall be stored in a separate locked area.

Cited October 18, 2023

Rugs Secured [19a-79-7a(e)(5)]

Regulation: Rugs, if used, shall be secured to the floor.

Cited October 18, 2023

Staff Health Records [19a-79-4a(a)(1) and/or 19a-79-4a(a)(2)]

Regulation: A file shall be kept on the licensed premises for each employee of the child care center or group child care home which shall include an acceptable medical statement and a written report of a negative tuberculin test.

Cited November 29, 2022

New Staff/Employee Orientation [19a-79-3a(b)(7) &/or 19a-79-4a(3)]

Regulation: The operator shall be responsible for the overall management and operation of the child care center or group child care home in accordance with applicable state and local laws and regulations and shall require participation by new staff in employee orientation. A file shall be kept on the licensed premises for each employee of the child care center or group child care home which shall include documentation of professional development for each program staff person who cares for the children, inc

Cited November 29, 2022

Menus [19a-79-3a(e)(5) and/or 19a-79-6a(a)(4)]

Regulation: When a child care center or group child care home provides either meals or snacks, menus shall be prepared at least one (1) week in advance, dated and copies posted in a conspicuous place, accessible to the public. Changes shall be documented by the end of the program day. A copy of what was served shall be kept on file for three (3) months.

Cited November 29, 2022

Staff Health Records [19a-79-4a(a)(1) and/or 19a-79-4a(a)(2)]

Regulation: A file shall be kept on the licensed premises for each employee of the child care center or group child care home which shall include an acceptable medical statement and a written report of a negative tuberculin test.

Cited November 29, 2022

Radon Test [19a-79-3a(e)(9)]

Regulation: The operator shall post radon test results in a conspicuous place, accessible to the public.

Cited November 29, 2022

License Premise Clean/Good Repair/Safe [19a-79-6a and/or 19a-79-7a]

Regulation: The building, equipment and services shall be maintained in a good state of repair. A maintenance program shall be established that ensures that the interior, exterior and grounds of the building are maintained, kept clean and orderly, free from accumulations of refuse, dampness, stagnant water, dilapidated structures and other health and safety hazards.

Cited November 29, 2022

Approved Safety Outlets/Covers [19a-79-7a(d)(10)]

Regulation: Electrical outlets shall be provided with safety covers or approved safety outlets. The use and maintenance of electrical cords, appliances and adaptors shall be in full compliance with state codes.

Cited November 29, 2022

Water Temperature 60 degrees-115 degrees [19a-79-7a(e)(3)]

Regulation: The water heating equipment shall deliver water at the tap, the temperature of which shall be within a range of sixty (60) degrees Fahrenheit to one hundred fifteen (115) degrees Fahrenheit. It shall have the capacity to deliver the required amounts at all times in conformance with the State of Connecticut Basic Building Code.

Cited November 29, 2022

Lead Water Test/Bottled Water [19a-79-7a(a) and/or 19a-79-7a(c)(3)]

Regulation: Water supply, food service and sewage disposal facilities shall be in compliance with all applicable sections of the Public Health Code. All water supplies shall be tested every two (2) years for lead content and the results submitted to the local and state health departments. Whenever water is obtained from other than a Department of Public Health-approved public water supply, it shall be of a safe and sanitary quality and tested every two (2) years for bacterial and chemical quality and the re

Cited April 4, 2022

Under Three Endorsement: Ratio: 1 Staff to 4 Children [19a-79-10(c)(2) and/or 19a-79-4a(c)(6)]

Regulation: For children under three years of age, there shall be at least one (1) program staff for every four (4) children or fraction thereof in attendance. During nap time, when all of the children in the group are sleeping, the overall staff child ratios shall be maintained on the licensed premises. At no time shall a group of children be left unsupervised.

Cited March 18, 2022

Under Three Endorsement: Ratio: 1 Staff to 4 Children [19a-79-10(c)(2) and/or 19a-79-4a(c)(6)]

Regulation: For children under three years of age, there shall be at least one (1) program staff for every four (4) children or fraction thereof in attendance. During nap time, when all of the children in the group are sleeping, the overall staff child ratios shall be maintained on the licensed premises. At no time shall a group of children be left unsupervised.

Cited February 23, 2022

Staff Health Records [19a-79-4a(a)(1) and/or 19a-79-4a(a)(2)]

Regulation: A file shall be kept on the licensed premises for each employee of the child care center or group child care home which shall include an acceptable medical statement and a written report of a negative tuberculin test.

Cited February 23, 2022

Local Health Inspection [19a-79-2a(c)(7)]

Regulation: At least every two (2) years, the local health director shall make unannounced visits, inspections or investigations of the licensed child care center or group child care home.

Cited February 23, 2022

New Staff/Employee Orientation [19a-79-3a(b)(7) &/or 19a-79-4a(3)]

Regulation: The operator shall be responsible for the overall management and operation of the child care center or group child care home in accordance with applicable state and local laws and regulations and shall require participation by new staff in employee orientation. A file shall be kept on the licensed premises for each employee of the child care center or group child care home which shall include documentation of professional development for each program staff person who cares for the children, inc

Cited February 23, 2022

Nutritious Snacks/Meals [19a-79-6a(a)(2)]

Regulation: A nutritionally adequate meal shall be provided by the child care center or group child care home, or the parent(s) whenever a child remains on the premises for five (5) hours or more. Children who stay on the premises less than five (5) hours shall have a nutritious snack. Children who stay on the premises longer than five (5) but less than eight (8) hours shall have one (1) meal and one (1) nutritious snack. Children who stay on the premises eight (8) hours or more shall have one (1) meal plus

Cited February 23, 2022

Proper Refrigeration 45 degrees [19a-79-6a(a)(3) and/or 19a-79-6a(a)6)]

Regulation: There shall be proper refrigeration of no more than forty-five (45) degrees Fahrenheit for perishable foods in all child care centers and group child care homes and on field trips. The kitchen in child care centers or group child care homes that is used for the preparation and serving of food to children shall be clean, well lighted and ventilated, protected by window screening and provided with hot and cold running water, adequate and safe storage for food and supplies and refrigeration.

Cited February 23, 2022

Logs/Visits Documented [19a-79-4a(h)(2)(G)]

Regulation: A written plan for consultation services shall be developed, signed annually by the consultant and implemented. Consultative services shall include documenting the activities and observations in a consultation log that is kept on file at the facility for two years.

Cited February 23, 2022

Water Temperature 60 degrees-115 degrees [19a-79-7a(e)(3)]

Regulation: The water heating equipment shall deliver water at the tap, the temperature of which shall be within a range of sixty (60) degrees Fahrenheit to one hundred fifteen (115) degrees Fahrenheit. It shall have the capacity to deliver the required amounts at all times in conformance with the State of Connecticut Basic Building Code.

Cited February 23, 2022

Sturdy/Safety Rail/Nonporous/Exclusive Use [19a-79-10(e)(1)(2)(3)]

Regulation: The diapering area shall be an elevated sturdy table or counter equipped with a safety rail. Infants and toddlers shall be diapered at a diapering area used only for this purpose and located in the program area. Each diapering area shall have a non-porous surface and be kept in good repair.

Cited February 23, 2022

Air Temp 65 degrees, Thermometer Affixed [19a-79-7a(e)(1) &/or 19a-79-12(b)(8)]

Regulation: Every area used by children shall be adequately ventilated and have a thermometer affixed to the wall. The ambient air temperature shall be at least sixty-five (65) degrees Fahrenheit.

Cited February 23, 2022

Child Health Records/Immunizations/TB [19a-79-5a(a)(2)(A) through (E)and/or19a-79-6a(e)]

Regulation: The operator of a child care center or group child care home is responsible for maintaining on the licensed premises a current record for each child enrolled. A copy of the record shall be available and provided upon request to the Office of Early Childhood, the child's parent(s) and the local health director. It shall include a health record that shall include date of birth, a physical examination form, an immunization record, and information regarding disabilities or special health care needs.

Cited February 23, 2022

Emergency Numbers Posted [19a-79-7a(e)(7)]

Regulation: Emergency telephone numbers shall be posted in an area adjacent to the phone.

Cited February 23, 2022

Potentially Hazardous Substances Locked [19a-79-7a(e)(10)]

Regulation: Potentially hazardous substances in the child care centers and group child care homes shall be stored in a separate locked area.

What parents say

When our little one first came into our care, we were told they might not do well in a daycare setting. But they have completely exceeded every single expectation, and it’s all thanks to the incredible team here. From day one, the staff has poured so much love, patience, and effort into helping our child grow and thrive. They’re nurturing, professional, and genuinely invested in every child’s success. The team holds…

Ashley Adcock · 5/5 on Google · 11 months ago

First Step Learning Center is phenomenal. #1 in the area. All staff members are constantly attentive, engaging, friendly, responsible, and always put your child's needs first. They all love what they do and develop such strong relationships with the children. They emphasize a learning environment and the children learn something new everyday. I'll never send my children anywhere but here. First Step is without a…

Leighann Labrie · 5/5 on Google · 6 years ago

My Daughter stated she was tripped by another child and told teacher and teacher said she was fine. But my Daughter was not fine! Also staff is very judgmental, racist and rude. We removed our daughter, because owner and staff wanted to judge my family based of he say she say and false assumptions instead of looking at the facts. Miserable People love to make it hard for others, good old state of CT with VULTURES.…

chedeline desir · 1/5 on Google · 3 years ago

Turned around and walked out. Multiple kids were on 'time out' - one of the staff was requesting an apology for being bitten by a 4/5? yr old. No one appeared to have any authority. The kids were not happy and didn't seem to be in a good environment. Downstairs the toddlers/infants were fairing a little better but NOT a place I would leave my child even in a pinch!

Heather Ashcraft · 1/5 on Google · 11 years ago
Read all 10 reviews on Google →

Getting there

120 Norwich New London Tpke, Uncasville, CT 06382

Questions about First Step Day Care Center (120 Norwich New London Tpke)

Is First Step Day Care Center (120 Norwich New London Tpke) licensed?

Yes. First Step Day Care Center (120 Norwich New London Tpke) holds an active Child Care Center licence from Connecticut Office of Early Childhood (licence DCCC.70125), with a licensed capacity of 42 children. The state record was synced in September 2026.

Has First Step Day Care Center (120 Norwich New London Tpke) had any inspection violations?

Connecticut records 47 violations for First Step Day Care Center (120 Norwich New London Tpke) in the last three years, across 6 inspections on file. The median daycare center in the area has 18. Each one is listed above with the date it was corrected.

What ages does First Step Day Care Center (120 Norwich New London Tpke) take?

First Step Day Care Center (120 Norwich New London Tpke) is licensed to serve infant, toddler, preschool and school age ages, and is open 5 am to 5:30 pm, Mon to Fri.

How much does First Step Day Care Center (120 Norwich New London Tpke) cost?

First Step Day Care Center (120 Norwich New London Tpke) does not publish tuition. Ask for the full fee schedule on a tour, including registration, supply and late pick-up fees.

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